That is correct! This is a safe space for you to ask any questions beauty business related. You can post any question and click the "anonymous" box at the bottom and boom! You remain anonymous!

Tanya Mason
April 5, 2026

Greetings Lori!
Thank you for asking a question in the Collective Conversations.
The Beauty Pro Collective officially launched today, Monday March 30, 2026.
If you need more information on this topic, join me every Monday on Google Meets at 12pm MST to ask any other questions!

Tanya Mason
March 30, 2026

Greetings Jiana!
Thank you for asking a question in our Collective Conversations!
You can use either one to sign up and to upgrade your membership.
If you need more information on this topic, join me every Monday beginning this Monday, April 6, 20206 on Google Meets at 12pm MST to ask any other questions!

Tanya Mason
March 30, 2026

Greetings Beauty Pro Guest, Insider or Collective member!
Thank you for asking a question in our Collective Conversations. The most effective way to manage a healthy and professional balance with clients is to utilize your booking site to it's full functionality. Often times, we choose to handle all client bookings and questions as they come but as we all also know, it can come at a time when we are handling our personal lifestyles which is mentally frustrating. The alternative solution that my mentor recommended was obtaining a professional booking link where you can clearly state all services, time duration, pricing, styles, policies, procedures and rituals. The booking link speaks for you so no client ever feels slighted.
Our goal as Beauty Pros is to work smarter, not harder.
If you have more questions, please reply here. If you need a live conversation in real time, join me this upcoming Monday and every Monday on Google Meets at 12pm MST to ask any other questions!

Tanya Mason
March 30, 2026

Greetings Guest, Insider or Collective member!
Thank you for posting a question in the Collective Conversation.
Over the course of my career, I have conducted quite a few independent research studies. One was Client Language and Behavior. The researched showed that typically, the client is requesting styles that aren't suitable for the climate because they are new to your climate and are unaware that the products and style must change as well.
This creates an amazing opportunity for you to educate your client by asking: "Are you new to living in a dry climate?" 9 times out of 10, the answer from the client will be "yes!" This is your chance to offer your alternative solution which are the products and styles you offer and ask if there is a day and time that works best to schedule.
Not only have you educated the client but you also have made a great first impression and most times, you also have gained a new client!
If you still have questions, you can reply and post it here.
If you need more information on this topic live, join me every Monday on Google Meets starting Monday April 6, 2026 and every Monday after at 12pm MST to ask any other questions in real time!

Tanya Mason
March 30, 2026