About Course
Once you get a new client, ways to keep them booking consistently.
This is an interactive online training course with activties to complete to confirm your learning.
Course Content
Why Client Retention Matters
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Why Client Retention Matters
The Cost of Losing Clients
Creating Memorable Client Experiences
Communication That Builds Loyalty
The Importance of Consistency
Educating Clients About Their Hair
Encouraging Rebooking
Handling Client Concerns
Building Long-Term Relationships
Retention Habits of Successful Stylists
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
